Return Policy

It is our ongoing mission to provide customers with the finest quality products and the highest level of customer service in the industry.

If you are not completely satisfied with your purchase, we will provide a refund or exchange for items not purchased on sale and returned within these guidelines with the orignal receipt in the original packaging and condition according to the following:

Notwithstanding the foregoing or anything contained herein or elsewhere to the contrary, Items purchased "on sale," "at a discount" or marked "final sale" will not be refunded.

Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order.

GUIDELINES:

For items damaged in shipment, perishable, or drop shipped directly from the manufacturer, please call our store at (631) 239-6041 or email support@tasdesignandcraft.com before returning. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

Other restrictions may apply.

Visit a TAS Design and Craft retail store or call (631) 239-6041 for additional information.

HOW TO RETURN MERCHANDISE

INTERNET/CATALOG PURCHASE:

On the online store, in the footer under Customer Service, find and click "Returns."  Fill out the return form to request an RMA number.  mail the product, along with the RMA number, to the following address.  For your protection, insure the package for the full value and send to:

TAS Design and Craft
Customer Service
372 New York Avenue
Huntington, New York 11743

RETAIL STORE PURCHASE:

Take your items to a TAS Design and Craft retail store and present a valid photo ID which will be used in a manner consistent with State and Federal laws for the purpose of authorizing returns. Valid ID's include Drivers License, State-issued ID, U.S. Military ID and Passport.

You may also return any item to the address listed above, including a return form and a copy of your receipt.